Return Policy

At Golf Club Vault, every club is meticulously inspected and accurately graded by our equipment specialists prior to listing. If, however, your purchase does not meet your expectations, we offer a straightforward return process.

Return Eligibility:

• You must initiate the return process within seven (7) calendar days of the confirmed delivery date.
• The club must be returned in the same condition as it was when shipped. We cannot accept returns for clubs that have been used, damaged, or altered after delivery.

How to Start a Return:

1. Submit a Request: Email our dedicated support team at support@golfclubvault.com with your Order Number and a detailed explanation of why you are requesting a return.
2. Instructions: Our team will review your request. We may contact you to better understand your experience and ensure our product grading standards are met. Upon approval, you will receive a return shipping label.
3. Shipping: The club must be securely packaged and shipped back to us immediately upon the processing of the return shipping label. The customer is required to pay the return shipping.

Refund Processing: Once the returned club is received and verified by our Quality Control team to confirm its original condition, your refund will be issued. The full purchase price, minus the original shipping and handling fees, will be credited back to your original payment method within 5-7 business days.